Returns and refunds
Returns & Refunds Policy
At Ancient Forge, every item is handcrafted with care and attention to detail. We want you to be completely satisfied with your purchase.
Returns
We accept return requests within 14 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and returned with all original packaging.
Before sending any item back, please contact us first for approval and return instructions.
Refunds
Once we receive and inspect the returned item, we will notify you of the refund approval. Approved refunds will be processed within 3–5 business days through the original payment method.
Original shipping costs are non-refundable unless the item was received damaged, defective, or incorrect.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product.
Contact Us
For any return or refund questions, please contact us:
Email: theancientforgeinc@gmail.com