Privacy policy
Effective Date: December 19 2013
At Ancient Forge, we care deeply about your privacy. This Privacy Policy explains what personal information we collect when you visit or make a purchase from our store, how we use it, and how we keep it safe.
1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Big Cartel to provide to us), such as:
Your name
Email address
Shipping address
Billing address
The details of the product that you’re ordering
Note on Payment Security: We never see, collect, or store your credit card or financial details. All payments are processed securely through our third-party payment processors Stripe, which are heavily encrypted and PCI-compliant.
2. How We Use Your Information
We use your information strictly to provide our services, which includes:Processing and shipping your orders.Providing customer support and responding to your messages.Complying with legal obligations (like tax laws or court orders).Sending you marketing emails, but only if you explicitly opted-in at checkout. You can unsubscribe at any time.
3. Sharing Your Information
We share your personal information with a limited number of trusted third parties for very specific reasons:
Service Providers: We share your information with Big Cartel (our hosting platform) and our shipping carriers UPS, DHL, to the extent necessary to perform these services.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations (such as keeping records of sales for tax purposes). We generally keep order data for a week.
5. Your Rights
Depending on where you live (such as the EU or California), you may have the right to access, change, restrict, or delete the personal information we hold about you.
If you wish to access, correct, or delete any personal information we have about you, please contact us using the email below.
6. Contact Us
For purposes of data protection laws, I, Your Name/Business Name, am the data controller of your personal information. If you have any questions or concerns, you can contact me at:
Email: theancientforgeinc@gmail.com
Mailing Address: AWAN INC 12845 destiny ave EL PASO, TX 79938 USA